HIPPA Compliant Business Management Software
SmartTicket
Focus on Your Customers, Not Your Inbox
SmartTicket promotes team collaboration. No need to forward or carbon copy, all ticket collaborators are engaged in the ongoing conversation at all times.
Not an out-of-the-box helpdesk solution
Take Control of Your Workflow and Workspace
Tailored to meet the needs of your business

Create Users
Custom User Roles
Custom Forms
Built-in API
Upload your Logo
Change Theme Colors
Manage Email Notifications
WYS/WYG Editors

“We use the Smart Data internal secure and HIPAA compliant communication portal in our clinic for interoffice communications as well as communication with our patients….“
Van D Merkle
DC, DABCI, DCBCN

Track Support Performance


Aditional Security Information
Leveraging the Custom Form Builder feature, external custom HTML forms can be built to create records within your SmartTicket system without your clients or prospective clients ever having to log in. You can create anything from patient enrollment forms to basic contact forms. With the built-in SmartTicket API, SmartData can create forms matching your layout that can be placed directly on your website. When the forms are filled out and submitted on your website, the information is passed into SmartTicket and a ticket will be created automatically.

Secure and HIPAA/PII Compliant

Pricing List
BASIC
FREE
50 Tickets per Month
500 MB Mac Storage
2 Max Form (ticket types)
Up to 5 active users
Silver
15$/month
100 Tickets per month
2 GB Max Storage
5 Max Form (ticket types)
Up to 200 active users
Gold
50$/month
1000 Tickets per month
10 GB Mac Storage
10 Max Form (ticket types)
Up to 1000 active users
Platinum
99$/month
Unlimited Tickets per month
50 GB Max Storage
Unlimited Form (ticket) types
Unlimited active users
Technologies Used:






Request an Invite to Smart Ticket
Join now and receive personalized help setting up and using SmartTicket, as well as direct access to our product team for any enhancements or issues. After you submit your invite request, we will reply back to you within two business days.