HIPPA Compliant Business Management Software

SmartTicket

Focus on Your Customers, Not Your Inbox

SmartTicket promotes team collaboration. No need to forward or carbon copy, all ticket collaborators are engaged in the ongoing conversation at all times.

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Not an out-of-the-box helpdesk solution

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Take Control of Your Workflow and Workspace

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Tailored to meet the needs of your business

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Create Users

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Custom User Roles

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Custom Forms

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Built-in API

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Upload your Logo

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Change Theme Colors

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Manage Email Notifications

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WYS/WYG Editors

“We use the Smart Data internal secure and HIPAA compliant communication portal in our clinic for interoffice communications as well as communication with our patients….“

Van D Merkle

DC, DABCI, DCBCN

Track Support Performance

SmartTicket will help create a transparent workflow for your business and your customers. The status, comments and upload documents for any ticket can be viewed at any time. Know what has been completed and what actions need to be taken to complete each request.

Aditional Security Information

Leveraging the Custom Form Builder feature, external custom HTML forms can be built to create records within your SmartTicket system without your clients or prospective clients ever having to log in. You can create anything from patient enrollment forms to basic contact forms. With the built-in SmartTicket API, SmartData can create forms matching your layout that can be placed directly on your website. When the forms are filled out and submitted on your website, the information is passed into SmartTicket and a ticket will be created automatically.

Secure and HIPAA/PII Compliant

Confidential data never leaves your company. Handling any personal information such as litigations or medical records requires great care. SmartTicket uses the best industry practices to ensure that only people with right access can see or modify related information.

Pricing List

BASIC

FREE

50 Tickets per Month

500 MB Mac Storage

2 Max Form (ticket types)

Up to 5 active users

Silver

15$/month

100 Tickets per month

2 GB Max Storage

5 Max Form (ticket types)

Up to 200 active users

Gold

50$/month

1000 Tickets per month

10 GB Mac Storage

10 Max Form (ticket types)

Up to 1000 active users

Platinum

99$/month

Unlimited Tickets per month

50 GB Max Storage

Unlimited Form (ticket) types

Unlimited active users

Technologies Used:

Request an Invite to Smart Ticket

Join now and receive personalized help setting up and using SmartTicket, as well as direct access to our product team for any enhancements or issues. After you submit your invite request, we will reply back to you within two business days.