Custom Software Showcase
Care Management Mobile App
The app is a care/case management mobile app targeted towards tablets that allows field care representatives to perform many vital on-site tasks, even without an internet connection. At a high level those tasks include:
View and edit member health and demographic info
Perform assessments and input new data captured on-site
Generate care plans and related problems/goals/interventions based on defined rules
The app is a native app that was built with Xamarin (C# mobile framework) and works on iOS, Android and UWP in vertical and horizontal perspectives. The app supports both SSO and username/password authentication along with two-factor authentication using a PIN generated by the user. It gets its data by interacting with a set of REST services hosted by the primary vendor that allows the app to pull and update reference data, such as new assessment types, and “checkout” members for mobile/offline use.
Additional Security Info
All member data, regardless of whether or not it is considered PII or PHI, is encrypted both in transport and at rest on the device. The app currently supports TLS 1.2 and SHA-256. When a member is checked back in, all encrypted member data is scrubbed from the device. Additionally, encryption is linked to the user that checked out the member. Therefore, another valid user cannot view member data on a device checked out by another user.